Aliende
CASE STUDIES

Proven ROI.
Engineered for scale.

We don't measure success by how cool the technology is. We measure it by hours saved, costs reduced, and revenue generated. Explore our recent deployments.

Healthcare

Global MedSPA Clinic

The Challenge

The front desk was overwhelmed with repetitive inquiries and booking requests, leading to a 40% drop-off rate for new inbound leads after hours.

The Architecture

We deployed an omnichannel AI receptionist (Voice + WhatsApp) with real-time EMR (Electronic Medical Record) integration to handle triage, FAQ, and bookings 24/7.

Business Impact

Increase in Bookings
+32%
Hours Saved / Month
140h
Response Time
< 2s
Logistics

Enterprise Logistics Co.

The Challenge

Dispatchers spent 6 hours daily manually calling drivers to confirm loads and verify ETAs, causing delays in supply chain operations.

The Architecture

Implemented an autonomous voice agent that automatically calls drivers, verifies location/ETA using NLP, and updates the TMS (Transport Management System).

Business Impact

Dispatch Efficiency
3x
Manual Calls Eliminated
100%
ROI in Year 1
450%
Software

B2B SaaS Provider

The Challenge

High volume of Level 1 support tickets was burning out engineering resources and causing churn due to slow resolution times.

The Architecture

Built a custom RAG architecture digesting all internal documentation, Jira tickets, and past Slack threads to resolve technical queries instantly.

Business Impact

Ticket Deflection
68%
Resolution Time
Instant
Customer CSAT
98/100

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